CONSUMER
TECHNOLOGY ADOPTION MODEL FOR MOBILE DATA SERVICES
Kennedy D Gunawardana
Department of Accounting
University of Sri Jayewardenepura, Sri
Lanka
kennedy@sjp.ac.lk
This research
paper investigates the adoption of two mobile data services with utilitarian
and hedonic value propositions in Sri Lanka. The proposed Technology adoption
model has been built based on empirical academic research into consumer motives
of cognition, hedonics, social influences and studies into consumer behavior attitude
and intention. The model attempts to explain 40%-54% of the Sri Lankan consumer
behavior in the context of selected mobile data services. There are a number of
important findings from this research, including identification of key
determinants of technology adoption in mobile data service, the importance of
variables such as perceived usefulness, perceived ease of use and comparative
advantage in the adoption decisions. The research further explores the
relationship of hedonic motives and their influence of attitude towards
adoption and adoption intention.
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